Healthcare
42%
Fewer missed follow-up appointments
Launching a telehealth app for a multi-specialty clinic network
- Saved per consultation on documentation
- 9 min
- Average app store rating
- 4.7★
Services
UI/UX & Product Design
Research-led product design and scalable design systems that make complex software feel simple.
The challenge
Powerful features that nobody can find
Confusing interfaces drive support tickets, slow adoption and lost conversions, no matter how good the technology underneath is.
Our approach
Design grounded in research and tested with users
We combine user research, information architecture and a reusable design system so that every new screen is consistent, accessible and fast to build.
- User interviews, journey mapping and usability testing
- Interactive prototypes validated before development
- Accessible design systems aligned with WCAG 2.2 AA
- Close collaboration with engineers through to release
Benefits
Business outcomes you can expect
Higher conversion
Clear journeys that remove friction from key tasks.
Fewer support tickets
Interfaces that explain themselves.
Faster development
Reusable components shared between design and code.
Accessible to everyone
Inclusive design that widens your audience.
Process
How the engagement works
- 01
Research
Understand users, their goals and where today's experience breaks down.
- 02
Define
Information architecture, user flows and success metrics.
- 03
Design
Wireframes, visual design and interactive prototypes.
- 04
Validate
Usability tests and iteration before and after launch.
Technology
Tools we use
- Figma
- Design tokens
- Storybook
- Tailwind CSS
- Radix UI
Proof
Related case studies
Hospitality & Restaurants
0
Lost orders during internet outages
Modernising point of sale for a multi-location restaurant group
- Sales visibility across all venues
- Real time
- Typical new-staff training time
- 30 min
FAQ
Frequently asked questions
Do you design for existing products?
Yes. We often start with a UX audit of an existing product, fix the highest-impact issues and introduce a design system gradually.
Related services and industries
Service
Custom Software Development
Web platforms, internal tools and SaaS products built by senior engineers, shipped in small increments and designed to grow with your business.
Service
Mobile App Development
Native-quality iOS and Android apps with one shared codebase, offline support and secure integrations.
Industries we apply this in: Healthcare, Hospitality & Restaurants.
Talk to us about UI/UX & Product Design
Tell us what you are building. A senior engineer will reply within one business day with honest next steps, even if we are not the right fit.